IT Maintenance and Buyback

Nowadays, when technology changes from one day to the next, what we know today is obsolete tomorrow, and we feel like we’re missing out on new developments almost immediately, it’s essential to have a technology partner that offers professionalism, sustainability, and cost savings.

It’s difficult, but possible. At Mercado IT, we’ve been working for over ten years to give professional technology equipment a new lease on life—equipment that would otherwise have ended up in a landfill or, at best, in a corner of our clients’ facilities. In addition, for years we’ve had a great partner that has now become part of our company: Ralco Networks, with more than 25 years of experience in the maintenance and support of professional equipment and networks. It’s a perfect combination of efficiency, cost-effectiveness, and sustainability.

Not only can we buy back, sell, rent, or provide maintenance and support for equipment from leading brands such as Cisco, Dell, Juniper, and HPE, but we are also firmly committed to the environment and to your budget.

Extending Service Life and Reducing the Environmental Footprint

 

The primary focus of our business is extending the lifecycle of professional IT equipment. Through refurbishment, support, and maintenance services, we can extend the useful life of equipment by up to 80% or 15 years beyond the end-of-life date provided by manufacturers. Refurbishing and maintaining this equipment results in significant savings—both financial and environmental—not to mention the cost and effort involved in replacing equipment every few years, all while ensuring the security of your data and maintaining the performance of your business.

Maintaining and improving the lifespan of EOS/EOL equipment means embracing sustainability and cost-effectiveness in a simple, convenient, and safe way.

Maintenance and support tailored to your technology needs

 

We understand that every project is unique and has its own specific requirements. We are experts at listening, advising, and finding the best solution to optimize your project. Professionalism, technical expertise, experience, and adaptability come together to support your infrastructure, tailored to your needs, wherever and whenever you need it most.

The people behind social media

 

MercadoIT’s team of engineers is the backbone of our extensive technical expertise. This highly qualified team enables us to deliver and optimize any solution our clients require, on time and within budget. Refurbishing and IT support can result in cost savings of up to 70% compared to purchasing new equipment. The debate surrounding planned obsolescence by manufacturers and the ethical issue of creating more durable and environmentally friendly products is very much on the table.

Ensuring Continuity as a Goal

 

Operational continuity is a critical aspect of any business environment. To ensure that your equipment runs without interruptions or surprises, we offer a variety of support contracts to assist you at all times. Options such as Remote + Spare and Full Service, along with service models like 8x5 NBD, 24x7 4H, and On-Site, make up our comprehensive range of solutions designed to give you peace of mind regarding your equipment. Working with reliable equipment that meets all your business needs, comes with warranties, and is environmentally responsible benefits both you and the planet. In this regard, we’ve been paving the way for years and staying ahead of regulations to ensure your IT investment and environmental impact are in perfect balance.

Leasing: More Than Just Buying Back Equipment

And after maintenance comes the repurchase

Keeping your equipment in top condition and running smoothly is essential to ensuring the smooth operation of any business. Even so, there are times when your needs change—whether they increase or decrease—or when certain pieces of equipment simply no longer serve the purpose you need them to. It’s time to replace them.

At MercadoIT, we don't just keep your equipment running—we also buy back the equipment you no longer use.

When it comes to making a business decision today, it makes sense to view environmental sustainability and profitability as part of the same path, rather than as divergent paths. We have found a way to combine these two pillars when purchasing technology into a single concept that did not exist until now: Rentology.

Rentology is the philosophy that allows you to get the most out of the tech equipment you no longer use while making a conscious and environmentally responsible decision. Our Rentology concept consists of several phases, including the buyback process, refurbishment, and the process of returning the equipment to circulation or reselling it—all while keeping your business and your profits front and center.

The Profitability Management Workflow

 

This process goes far beyond a simple buyback and resale transaction. We have carefully designed an IT asset management workflow that makes the entire process simple, convenient, secure, and cost-effective. Starting with the initial consultation, we strive to understand exactly what your needs are and offer you a competitive valuation. If we reach an agreement, we proceed with the meticulous steps of pickup and receipt, certified data erasure, and technical audit. Once these processes are complete, we issue a comprehensive report detailing the specifications and the units audited, and as soon as you approve it, we pay your invoice for the agreed-upon price.

What Equipment Do We Buy?

 

At MercadoIT, we give new life to a wide range of technology equipment. From networking equipment (such as switches, routers, and transceivers), to servers and storage arrays, to laptops, PCs, tablets, and cell phones from leading brands like Cisco, Juniper, HP, Dell, Microsoft, Lenovo, Apple, and Samsung. If you’re thinking about upgrading your outdated technology, our buyback program is your chance to get value from the equipment you no longer need.

Rentology: Good for You and the Planet

 

One of the cross-cutting themes in everything we do is sustainability (economic, social, and environmental), and it is more evident in the buyback process than in any other. Each year, we prevent the manufacture and disposal of approximately 50 metric tons of technological equipment by giving it a second life in various professional settings. In addition, each year we manage the recycling of approximately 11 metric tons of equipment and components that can no longer function properly, in accordance with current WEEE (Waste Electrical and Electronic Equipment) regulations. This work of recovering equipment and bringing it back to market, along with the responsible management of equipment that is no longer usable, is our small contribution to the planet, while also making top-tier technology and equipment from leading brands accessible to companies that otherwise would not be able to obtain them.

 

Join Rentology

 

In short, MercadoIT’s rental management service is much more than just a process of buying and selling. It is a commitment to sustainability and to helping you achieve your business goals.

With a careful, well-thought-out process designed to make things easier for you, a wide range of accepted equipment, and a reduced environmental impact, MercadoIT is your ideal partner for transforming unused equipment into valuable resources and cash flow for your company. If you’re wondering what to do with the equipment from that office that was relocated, need to expand or upgrade your data center, or simply need more information, please contact us.